Privacy Policy

Last updated: October 12, 2025

Welcome to TransVIP. Your privacy and the security of your information are of utmost importance to us. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have regarding it when using our private transportation service in Los Cabos.

1. Who Are We?

TransVIP ('we', 'our') is a specialized private airport transportation service based in Los Cabos, Baja California Sur, Mexico. At this time, we offer our transfer services exclusively in this location.

2. Data We Collect

To process your reservation and provide punctual, high-quality transportation service, we collect the following information:

• Contact Information:

  Full name, email address, and phone number.

• Travel Information:

  Details of your arrival and/or departure flight (airline, flight number, time), name of your hotel or destination address in Los Cabos, and number of passengers.

• Payment Information:

  We do not store your credit or debit card details directly. This information is securely processed by our certified payment provider, Stripe.

• Usage and Technical Data:

  To continuously improve your experience on our website, built with Next.js and TypeScript, we use Google Analytics. This tool helps us collect anonymous information about how you interact with our platform, such as pages visited and time spent on them. This allows us to optimize the booking process and overall site performance.

3. How We Use Your Data?

We use your personal information for the following essential purposes:

• To Provide the Service:

  Coordinate your meeting point and airport transfer in Los Cabos punctually, safely, and efficiently.

• Communication:

  Send you reservation confirmations, important reminders, and contact you in case of any changes or eventualities related to your travel itinerary.

• Payment Processing:

  Facilitate secure payment for your transportation service through our payment gateway, Stripe.

• Service Improvement:

  Analyze aggregated usage data to understand our clients' needs and optimize the functionality, content, and experience of our website.

4. Who Do We Share Your Data With?

We do not sell or rent your personal information. Your trust is fundamental. We only share your data with the following third parties to operate our service:

• Payment Providers:

  With Stripe, to process your payment securely and reliably.

• Technology Infrastructure:

  With our web hosting providers (like Vercel) and secure database services that support our Next.js developed application.

• Our Drivers:

  We share essential reservation information (name, flight details, and destination) with the assigned driver to effectively perform the transfer.

5. Data Security

We take reasonable technical and organizational security measures to protect your information. All data is transmitted over secure connections (HTTPS), and access to personal information is strictly restricted to authorized personnel who need it to perform their duties.

6. Your Rights (ARCO Rights)

In accordance with the Federal Law on Protection of Personal Data Held by Private Parties in Mexico, you have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data. To exercise these rights, please contact us via email: privacidad@transvipcabos.com.

7. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with the last updated date for your reference.

8. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your data, you can contact us at: privacidad@transvipcabos.com.